We take quality seriously. In the rare case that you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos or videos. Our support team will promptly arrange a replacement or provide a suitable resolution.

At Cbigs, we use premium-quality metals with advanced anti-tarnish coatings to ensure durability and long-lasting shine. Our jewellery is designed to be skin-friendly and comfortable for everyday wear. However, we recommend avoiding exposure to moisture and chemicals for prolonged life.

Our jewellery is crafted using anti-tarnish technology to maintain its original finish. With proper care, it will retain its shine for a long time. To preserve its brilliance, avoid contact with water, perfumes, and harsh chemicals, and store it in a dry place.

Orders are processed within 24–48 hours and delivered within 2–5 working days across India. Once your order is shipped, you will receive a tracking link via SMS or email to monitor your delivery in real-time.

Yes, we offer a customer-friendly return and exchange policy for eligible products. If you are not fully satisfied with your purchase, you can request a return or exchange within the specified timeframe after delivery. Our team ensures a smooth and hassle-free process.