Shipping Policy

At CBIGS Jewels, every piece is crafted and delivered with the utmost care. Many of our jewellery designs are handcrafted by skilled artisans, making each creation unique and special.

Domestic Shipping (India)

• Free shipping on all orders above ₹2,500.
• A shipping charge of ₹150 applies to orders below ₹2,500.
• Ready-stock products are typically dispatched within 2–5 business days.
• Delivery timelines may vary depending on your location and courier partner.

Kemp & Panchaloha Jewellery

Many of our Kemp and Panchaloha jewellery pieces are handcrafted after an order is placed, ensuring that you receive a freshly crafted piece made especially for you.

• Ready-stock items: Dispatched within 2–5 business days.
• Made-to-order & Customized items: Dispatched within 10–15 business days.

Dispatch timelines may vary based on product availability, design complexity, and customization requirements.

International Shipping

We ship worldwide through trusted courier partners such as DHL.

• Ready-stock international orders are generally dispatched within 5–7 business days.
• Made-to-order and customized products may require additional processing time.
• Shipping charges are calculated at checkout and vary based on destination.
• Delivery timelines may vary depending on customs clearance and local courier services.

Please note that any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email or SMS so you can monitor your shipment every step of the way.

Important Information

• All delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, customs procedures, or other unforeseen circumstances.
• CBIGS Jewels is not responsible for delays caused by courier partners, postal authorities, or customs agencies.
• If your package appears damaged or tampered with upon delivery, please contact us immediately and avoid accepting the parcel if possible.

Need Assistance?

For updates on your order or to understand the expected dispatch and delivery timeline of a specific product, please contact us:

WhatsApp / Call: +91 9444007111
Email: info@cbigsjewels.com